WE’LL KNOW BEFORE YOU KNOW.

With some providers managed services is merely monitoring, or an occasional server restart. With us it means a proactive team of advisors who deliver personalized services 24x7x365. Over 5000 data points are collected by our monitoring system every minute – yet what's even more impressive is our ability to see the future. Our team has the unique ability to anticipate clients' needs - often times implementing a solution before the problem or need has been detected. 

Our 100% remote operation is distinct within the industry. Leveraging 3|SHARE’s ROM service will:

  • Reduce the total cost of ownership for AEM
  • Move AEM support costs from variable to fixed
  • Drive incremental value from your AEM investment

YOUR TEAM JUST GOT BIGGER, WITHOUT A SINGLE INTERVIEW.

Our Remote Operations Management (ROM) team will gladly join your ranks. And the great thing is that you never have to buy them lunch. As an extension of your team, we are there for you around the clock ready to provide custom solutions to any needs or issues that arise. Whether operational support for web stacks, a migration to AWS, deployments, general troubleshooting, ongoing maintenance, our flexibility ensures your stability.

The objective is to afford you an experience - a human experience - that you can’t get with any other provider. Imagine, direct access to dedicated team members who willingly give you their cell phone numbers. Now, that's service!

These numbers speak volumes.

5020
server metrics gathered every minute
26900
and more support tickets answered
39568
hours of continuous 24x7 support.

NEED A HELPING HAND?

Tired of responding to that 3am phone call that your site is down? Yeah, we thought so. Good news is there's a better way to live. Let us show you how through our unique approach to Managed Services.  

MANAGED SERVICES GUIDE

 

 

WE PLAYED WELL WITH SONY.

3|SHARE was enlisted by Sony Interactive Entertainment to implement an automated deployment system for playstation.com. To some, dealing with a site that gets over 690 million visitors per month would be quite daunting. To 3|SHARE, we define that as quite thrilling.

SUCCESS WITH SONY

“Recently we had a couple of big go-lives that were critical to our business and I don’t think we could have done it without the support of 3|SHARE's ROM team. Their involvement was critical to our success. Thank you for your great work and support!”

Matthew Stokes, IT Director Web Services, Ingersoll Rand