ROM or Remote Operations Management, is all you need when it comes to post launch care and feeding after you’ve made the commitment to implement AEM, DAM or Campaign. Highly skilled ROM specialists utilize skill and our Swiss Army knife-like technology to monitor, remediate, and fully administrate your environment to a 99.999% uptime SLA. Our expertise also offers advanced support services and technical leadership. Sound complicated? Not to us, we’re experts.
3|SHARE’s ROM provides a single monitoring, management system and advanced support that oversees the entire stack, including its storage, its server, its operating system, its dirty laundry, its application server and its repository. And we only made one of those up. With so many things covered, your Adobe solution can run as a service within your own data center or in the cloud, which lowers risk and increases value. Score.
As if 24/7/365 monitoring and incident management wasn’t enough, 3|SHARE’s ROM also provides remote administration from experts who are there at the drop of a keyboard (though you shouldn’t actually drop your keyboard) with Adobe best practices. This combination results in both an increase in performance and availability. You could say the dual threat is kind of like ‘Starsky and Hutch,’ but with the Adobe Digital Marketing Suite instead of the mean streets of Los Angeles in the 70s.
Time Warner Cable
Industry: Media & Entertainment
Products: Adobe Experience Manager - Sites, Assets & Apps
3|SHARE Services: ROM for AEM
3|SHARE, Adobe Experience Manager experts, trusted Business Level Solution Partner, and lover of nachos, provides 99.999% uptime along with ongoing monitoring, code-level remediation, administration, advanced support, and at least one well-placed compliment a day to cable and media giant, titan, head honcho, and big cheese, Time Warner Cable (TWC).