COMPLETE SUPPORT FOR THE ENTIRE CQ5 STACK
ROM for CQ5® is a flexible subscription-based service that provides monitoring, proactive incident management, and full administration, as well as advanced services like change management, proactive optimization and technical leadership for the complete CQ hardware and software stacks.
3|SHARE’s Remote Operations Management system (ROM) continuously monitors and manages the entire CQ5 web content management system. Through highly secure network connections, ROM provides continuous 24x7 monitoring and incident management while 3|SHARE’s CQ5 experts provide remote administration and proactive services using Adobe® Systems best practices. This results in increased system reliability as well as enhanced performance and availability of the Adobe® Systems CQ5 environment.
SERVICEABLE CLIENTS
Many multi-national corporations in the technology, consumer, and financial industries trust their CQ5 systems to 3|SHARE’s Remote Operations Management system. 3|SHARE’s ROM enables clients to deliver personalized content, capture key insights, and drive multi-channel marketing and e-business success, with continuous system monitoring and management.
FRONT END
Promotions, customer service, security and password-accessible sites are all monitored and managed by 3|SHARE.
BACK-END
Data transmission, content deployment, password encryptions, and account information and display are checked, analyzed, and validated by 3|SHARE’s ROM system 24/7 to ensure complete privacy, security and accuracy.
REACH
3|SHARE provides 24-hour monitoring and communication with clients. Our ROM systems are directly connected to your servers to ensure the fastest response to anomalies. 3|SHARE’s reach includes the United States, Europe, the Americas and Asia.
